Kim Ross, LEED AP, and Certified SCORE/SPARK consultant

Professional Experience

Contract Manager
FL Dept. of Environmental Protection
Office of Technology & Information Services
July 2008 – present

Develop project-based Contract Management Program;
Develop standardized procedures for contract management based on best practices; and
Gather business requirements for information technology projects and develop solicitations.

Quality Assurance Coordinator
Department of Revenue
December 2004 – June 2008

Develop and implement standard operating procedures for Contract Management Unit, including:
Analyze and map internal processes
Develop and implement recommendations for workflow improvement based on best practice and root cause analysis
Gather and analyze performance data for Child Support contracts
Lead team to consensus on roles and responsibilities relative to monitoring, including:
Develop charter and project plan;
Analyze other agency policies for best practices;
Assignment of roles and responsibilities for all critical monitoring tasks;
Facilitate consensus on the make-up of a standard monitoring team;
Analyze resource requirements for monitoring;
Develop forms to facilitate communication and data analysis, including assisting in pilots for form usage;
Hearing Review Form for facilitating communication between Legal Service Providers and CSE;
Site visit analysis worksheets; and
Prepare department-wide contract risk assessment tool.

Staff Development and Training Consultant
Department of Revenue
November 2002-December 2004

Trainer for motivating, supervising, and evaluating staff
Provided expertise to other trainers in implementation of Statewide Negotiation training
Developed a Regional Negotiation curriculum
Developed standardized case studies for statewide use
Developed training resources, including Course Catalog, database for proactive training needs assessment
Facilitated local leadership team Self-Assessment meetings
Co-leader of Region-wide Project Tracking team
Developed project and action plans, including motivating team to meet deadlines
Gathered and analyzed available resources for best practices
Designed Project Tracking Template to assist managers in analyzing data and results of projects
Developed draft, submitted for feedback, submitted final report and project

Executive Assistant
Minuteman Systems Inc.
January 2001 – June 2005

Created and managed customized databases for clients, including needs
assessment and analysis, project and database planning, design and
implementation, project completion and evaluation.
Researched concerns of the company, including: competitors, potential customers
and needs, and laws and regulations marketing and regulatory requirements.
Troublshooter/problem solving.
Assisted in the recruitment and hiring of independent contractors.
Provided computer training to clients.

Campus Ministry Coordinator
Unitarian Universalist Church of Tallahassee
August 1999 – January 2003

Directed Campus Ministry program for 3.5 years:
Wrote, planned and implemented curriculum for weekly Campus Ministry meetings.
Served as liaison between church and campus group.
Wrote and administered grant applications for a Friends of Campus Ministry Project.
Organized statewide efforts in Campus Ministry:

Understanding Yourself and Others^TM, Instructor
Global Relationship Centers, Inc.
October 1997 – October 2002

University of Kansas, Master of Arts, Russian and East European Studies, May 1995
University of Kansas, Bachelor of Arts, Russian Language, August 1994

Science Fair Committee, co-chair, Kate Sullivan Elementary
November 2006- present
Manage science fair project, including interaction with children and school staff
Recruit volunteers for judging and other tasks
Social Justice Committee, chair, Unitarian Universalist Church of Tallahassee
September 2005 – present
Oversee environmental and social concern efforts
Increase church participation in local and national efforts